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What's The Best Live Virtual Receptionist Available

Published Jul 19, 24
6 min read


OHQ's documents suffice evidence of a cost that is payable unless they are shown to be inaccurate. Client will utilize its sensible efforts to alert OHQ of any kind of invoice disagreement within fourteen (14) days of receipt of a billing, following the procedure detailed in Section 15. If Client disagreements an invoice, the billing needs to continue to be paid on schedule nevertheless OHQ will attribute or reimburse Client if it is later on sensibly determined by OHQ or according to the disagreement resolution process outlined in Area 15 that the billing was incorrect and the Customer is qualified to a credit score or reimbursement.

Such alterations may include, without restriction, changes to the quantities of the Membership Fees or Usage Charges for OHQ Paid Services, modifications to the use allocations consisted of in the Prices Strategies, and discontinuation of Pricing Plans. (a) Each such modification will certainly work after reasonable advancement composed notice is provided to Client (for instance, by being uploaded to the OHQ Site), except that any type of such modification that influences a Selected Paid Solution will put on Client beginning at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ provides notice of such alteration to Consumer based on Area 16.8.

If Consumer does not end its use of any type of affected Selected Paid Solution before the effective day of such alteration, Client will certainly be regarded to have actually agreed to such alteration relative to such Selected Paid Solution. (b) If a Prices Strategy selected by Customer is discontinued, OHQ will certainly provide Customer with reasonable advancement notice of no less than thirty (30) days and Client will certainly be given the alternative of choosing a new Pricing Strategy from then-current rates plans provided by OHQ.

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For evasion of doubt, this paragraph does not relate to modifications to the Cost Listing, which are resolved in Area 7 (Virtual Receptionist).1. Client represents that all info provided by Client and its customers to OHQ (consisting of, without restriction, all call details and information relating to Client's Credit report Card) is exact, current and full at the time it is given to OHQ

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Client needs to at all times follow all regulations, guidelines, criteria and codes relevant about its use OHQ Offerings and the Customer's supply of its product and services to its callers. Consumer will not use any OHQ Offerings to participate in, or to encourage or help others to take part in, any type of unlawful or deceptive activities.

If a brand-new Paid Solution Term starts earlier than three (3) days after such email is sent, Consumer will certainly incur the appropriate Registration Charge for the brand-new Paid Service Term (the ""). The efficient date of such discontinuation will be either (i) the Asked For Termination Date, or ought to Consumer not mention an Asked for Termination Date, (ii) the last day of the Last Paid Service Term.

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Where Consumer ends according to this Area 10.1(b): (i). The Subscription Costs that have actually been pre-paid will certainly be maintained and the OHQ Offerings readily available to Client till the last day of the Last Paid Solution Term (subject to reinstatement costs under stipulation 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit rating will certainly be maintained by OHQ for future usage by Consumer if Client determines to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Complying with termination of any OHQ Solution, OHQ will not be accountable by any means for addressing phone calls, taking or providing messages, or executing any various other tasks in link with such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ may terminate Consumer's Account and Customer's access to the Account.

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(e) Following discontinuation of any OHQ Providers, OHQ will have no responsibility to reinstate or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to reinstate or otherwise recommence an ended OHQ Services, OHQ might need that Customer pay a reinstatement fee of $30 (to cover OHQ's sensible costs in refining the reinstatement) Information gathered by OHQ from Consumer and its customers might be used, divulged and shared by OHQ in accordance with OHQ's personal privacy plan as offered on the OHQ Web Site ("") and as may be modified once in a while.

The Controller thus selects the Processor with respect to handling activities carried out in the program of the provision of assistant services. OHQ and Client acknowledge and concur that the Cpu undergoes the adhering to commitments: The Processor shall adhere to the relevant Data Defense Laws and must: (a) just act on the written instructions of the Controller and guarantee those acting under their authority do the exact same; (b) ensure that individuals processing the information undergo an obligation of confidence; (c) utilize its best efforts to guard and protect all personal information from unsanctioned or unlawful processing, including (however not restricted to) unintentional loss, damage or damage; (d) make certain that all handling fulfills the demands of the GDPR and associated Information Defense Regulation; (e) make sure that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the prior authorization of the Controller; educate the Controller of any designated modifications concerning Sub-Processors; they execute a written agreement consisting of the same information defense commitments as laid out in these Terms; understand that any failing on the part of the Sub-processor to follow the Information Security Regulation, the Processor remains completely reliant the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in supplying subject access and enabling information based on exercise their civil liberties under the Information Security Laws.

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The Controller shall carry out appropriate and suitable onboarding and due diligence look for all Processors, with a complete evaluation of the obligatory Data Defense Legislation demands. The Controller will verify that the Processor has appropriate and documented procedures for information violations, data retention and data transfers in place. The Controller will get evidence from the Processor as to the: (a) confirmation and reliability of the staff members made use of by the Cpu; (b) any type of certificates, certifications and policies as described in the onboarding procedure; (c) technical and functional steps made use of in guarding the Personal Information; and (d) treatments in place for allowing data based on exercise their rights, consisting of (but not limited to), subject access requests, erasure & correction treatments and limitation of processing actions.